Privacy Policy

Introduction

JetXCharter (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, or use our private jet charter services.

Information We Collect

We collect information you voluntarily provide when interacting with our website and services, including:

• Contact information — name, email address, phone number, and company name submitted through our quote request and contact forms.
• Travel details — departure and arrival locations, travel dates, passenger counts, and aircraft preferences.
• Communication records — messages, emails, and call logs related to your charter inquiries and bookings.
• Payment information — billing details processed securely through our payment providers (we do not store full card numbers).

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies — required for site functionality such as navigation and form submissions.
• Analytics cookies — help us understand how visitors interact with our website so we can improve your experience.
• Performance cookies — monitor site performance and loading times.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Services

We may share your information with trusted third parties who assist in operating our business, including:

• Aircraft operators and flight management companies for charter fulfillment.
• Payment processors for secure transaction handling.
• Analytics providers (e.g., Google Analytics) for website performance insights.
• Ground transportation and concierge service partners to fulfill ancillary requests.

We do not sell your personal information to third parties for marketing purposes.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:

• Quote and inquiry data is retained for up to 24 months.
• Booking and transaction records are retained for 7 years in accordance with financial regulations.
• You may request deletion of your personal data at any time by contacting us.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability and to withdraw consent where applicable.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: